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We have done some minor improvements to our main support forum for eventON some of you might have notices the new lightbox ticket creation form.
We have lot of great documentation on self troubleshooting eventON which are the same steps we take to troubleshoot user cases. I want our users to start using those as well so we can focus more of our limited time on developing bad-ass features than spending all our time on support forum.
We are adding something new to support forum. This will be a beta test. On the weekends we are going to close support forum new topic creation section. You will not be able to create new topics during weekends on the support forum. I want to see what impact this will have on our users. Please do let us know what your thoughts on this.